Last updated: 16 October 2025
Bouchon Bistrot (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal data you provide to us through our website.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information – such as your name, email address, and phone number.
- Booking Information – including reservation details, number of guests, and special requests.
- Communication Data – messages you send to us via email, contact forms, or social media.
- Technical Data – including your IP address, browser type, operating system, and how you use our website (collected via cookies and similar technologies).
2. How We Use Your Information
We collect and use your personal information for the following purposes:
- To manage table reservations and respond to enquiries.
- To provide you with updates or promotional offers (only if you’ve opted in).
- To improve the functionality and user experience of our website.
- To comply with legal or regulatory requirements.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent.
- The performance of a contract (e.g., managing a booking).
- Our legitimate business interests.
- Legal obligations.
4. How We Share Your Information
We do not sell or rent your personal data.
We may share your information with:
- Trusted third-party service providers (e.g., reservation systems, email marketing tools, website hosting providers).
- Legal authorities when required by law.
All third parties we work with are required to keep your data secure and use it only in accordance with our instructions.
5. Data Retention
We will keep your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
6. Your Data Protection Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your personal data.
- Object to or restrict processing of your personal data.
- Withdraw consent at any time (where applicable).
To exercise these rights, please contact us at:
📩 Email: info@bouchonbistrot.co.uk
📞 Phone: 01434 609943
🏢 Address: Bouchon Restaurant Ltd, 4-6 Gilesgate, Hexham, NE46 3NJ
7. Cookies
Our website uses cookies to improve your browsing experience.
You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy.
8. Security of Your Information
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
📩 Email: info@bouchonbistrot.co.uk
🏢 Address: Bouchon Restaurant Ltd, 4-6 Gilesgate, Hexham, NE46 3NJ